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Key Performance Indictors (KPIs)

Key performance indicators or KPIs seem to be mentioned a lot,  but in our experience poorly used. When we start to consider what we could measure as a performance Indictor it is easy to get overwhelmed. This is often why we at Elevate Your Clinic get asked about...

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Key Performance Indictors (KPIs)

Key Performance Indictors (KPIs)

Key performance indicators or KPIs seem to be mentioned a lot,  but in our experience poorly used. When we start to consider what we could measure as a performance Indictor it is easy to get overwhelmed. This is often why we at Elevate Your Clinic get asked about...

Selling In The World of Therapy

Selling In The World of Therapy

Although these seems to be a Taboo around selling in the world of therapy, my recent presentation on ethical selling at Therapy Live was well received. You can hear Phil and I on our podcast discussing our experiences of Therapy Live  here. The fact that actually we...

Seeing Your Patient As A Customer

Seeing Your Patient As A Customer

Patient or Customer? It is all too easy to fall into the trap of seeing clients as a patient rather than as a customer.  The origins of our expertise often lie within the NHS.  Now we have nothing but admiration for the health care system in the UK and the hard...

A Vision Without a Plan is Merely a Dream

A Vision Without a Plan is Merely a Dream

Refreshed Vision A vision without a plan is merely a dream.  There can be no doubt that therapy business owners are going through tough times.  All of us will by now have ventured back to restart our businesses, particularly now that gyms are back open.  Having met...

What Therapy Business Owners Need to Know about Feedback

What Therapy Business Owners Need to Know about Feedback

Learning to Fail Faster As a therapy business owner you need to learn how to use feedback to fail faster as a smart way to improve business performance. For many of us, this will feel wrong! We have grown up hearing all about getting things right.  Back in my youth...

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Black Bull House
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Preston

PR5 6EE