Effective business operations lie at the heart of a high performing clinic. The challenge for many therapy business owners is having the time and resources to set up effective and efficient systems.

Effective day to day operations are essential for any high performing therapy business. Making the time to develop efficient systems creates repeatable and profitable outcomes. Many of us start small, perhaps there is only you; as an individual. The systems and procedures that you use as an individual may work well. However, as your customer base grows and the number of appointments you offer increases there comes the need to put better systems in place to ensure that you can cope with the increased demand.

The video below outlines our approach to helping you develop effective business operations.

We have broken this stage into 6 sections:

• Business Processes
• HR Matters
• Health, Safety and Wellbeing
• Clinical Excellence
• Customer Service
• Innovation